Company Philosophy and History
Based in East Stroudsburg, PA, Office Direct has been providing office machines, equipment, supplies and service to Northeast PA, and Northwest NJ for over 50 years. Our philosophy has always been to be the industry leader in quality service and professionalism. We take our commitment to our customers very seriously. There is nothing more important to us than our relationship with our customers. Whether a customer has one machine or dozens of machines they will receive the utmost in personal care from our company.
Our commitment to excellence is a strategy that has served us well as we have grown year after year. Our performance and customer satisfaction are based on our relationships with the customer and our partners Sharp, Copystar, Standard, and Sam4s.
Services Offered
- Copiers, Fax Machines and Multifunction Machines
- Point of Sale Systems, Cash Registers & Supplies
- Office Services and Supplies
- Computer and Laptop Repair
- Service & Repair on Most Office Machines
Company Expertise
Our expertise is in the Digital Imaging Products sales and service environment. We are at the forefront of the converging printer-copier-scanner-fax technologies. Our trained sales professionals can guide you through the process of choosing the right products and applications to fully utilize the latest technology and maximize your office productivity. In many cases, we can provide process solutions and improvements that will seamlessly integrate into your current business environment.
Our business began as a mechanical cash register dealership. We have seen this industry change and grow from those roots through the “electronic” age, to digital, and now full touch screen technologies. With over 50 years on this area, our expertise is unrivaled. We can call on our education form thousands of installed cash registers and POS system, to help you and your business with the right cash management solution for you. From basic ECR to full touch screen retail products, there is no one better suited to be your partner.
We have a trained network of specialists to assist you in the installation and implementation of your digital imaging solution. Ongoing support is provided by our Factory Certified Technicians who are simply the best trained service technicians in the industry. All of our Field Engineers are local residents, your friends & neighbors.
Experience
While we maintain constant training and education in new products and service procedures, there is no substitute for experience. Each member of our office machine technical staff has at least fifteen years of experience in their respective area. Some have twenty or more. Our POS/Cash Register staff has over 30 years of industry experience. We can bring a unique perspective to your business with all of this experience, and apply what we have learned to help you be more productive and efficient. Even our office supply/inside sales people have been with us well over ten years.